RETAILERS

CUSTOMER SUPPORT
It is of great importance to us that our customers feel supported and satisfied. For purchases made through our retailers, any inquiries must be directed to the retailer of purchase, as they are responsible for assisting you with your order. HAUS ÜGER can only step in if otherwise agreed in advance.

SHIPPING & DELIVERY

Please note that when purchasing HAUS ÜGER products directly from any of our official retailers, the terms and conditions of sale — including shipping, delivery, and returns — are determined solely by the respective retailer. HAUS ÜGER is not responsible for the handling, timelines, or service provided by third-party retailers.

Any questions, claims, or requests regarding orders placed with a retailer must therefore be directed to the retailer from whom the purchase was made, unless otherwise expressly agreed in writing with HAUS ÜGER.